Academic Support Center
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Customer Service Survey
Please provide answers to the following questions. Your responses are appreciated and will be used to improve Academic Support Center Services.
1.
What need do you have most for the Academic Support Center?
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Assist with Class Assignments
Preparation for the Compass Exam
Preparation for the Regents' Exam
Other, please specify
2.
Please rank the following Academic Support Center (ASC) services.
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1-N/A 2-Unsatisfactory 3-Satisfactory 4-Good 5-Excellent
1
2
3
4
5
I learned something useful from my tutoring sessions.
The tutor was able to meet my specific needs.
Tutors answered my questions in a helpful and friendly manner.
The Academic Support Center lab is comfortable.
The computers are always working properly.
The Academic Support Center hours of operation are convenient and sufficient.
The handouts are pertinent and useful.
The computer lab software meets my specific needs.
The Academic Support Center staff is helpful.
3.
Comments and suggestions for future services