Audio/Video Point of Service Survey
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Customer Service Survey
Please provide answers to the following questions. Your responses are appreciated and will be used to improve Library Services.
1.
Choose your category.
*
Faculty
Student
Staff
2.
Please rank the following audio/video (AV) services.
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1-N/A 2-Unsatisfactory 3-Satisfactory 4-Good 5-Excellent
1
2
3
4
5
AV staff was courteous.
AV staff was helpful.
AV staff was knowledgeable.
AV services were adequate.
AV equipment was in good working condition.
AV equipment was adequate for the purpose it was used.
AV equipment/service was adequate for the purpose it was needed.
Smart classrooms were useful.
AV equipment is up-to-date.
3.
Comments